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Frequently Asked Questions (FAQ)

At Cheung Hing Chinese Medicine Company, we believe in making your shopping experience smooth and stress-free. Whether you're new to traditional remedies or a long-time customer, we’re here to help. Below are some of the most common questions we receive about our products, services, and in-store experience. If you need more assistance, feel free to visit us in-store or contact us directly — we're always happy to assist you on your journey to better health.


Yes, we offer personalized product recommendations based on your health goals. Visit us in-store for guidance.

Absolutely. All our products are handpicked from trusted suppliers and go through rigorous quality checks.

Yes, we stock a range of over-the-counter Western medicines and supplements alongside traditional remedies.

Currently, we take reservations via phone. Please call us to check stock and arrange pickup.

Home delivery is available for orders above HKD 300 within the Sha Tin area. Please contact us for arrangements.